Managed Services


Tailored for companies that want to outsource full management of their database activities. Gold support offers a comprehensive list of services to support the server. The server may be a production server running mission critical applications and SQL Services acts as the DBA.

SQL Services take responsibility for the following tasks:

  • Daily Monitoring of database activity
  • Regular database re-indexing
  • Regular database consistency checks
  • Resolving backup failure issues
  • Database instance configuration changes
  • Applying database hot fixes, security alerts, patches and service packs
  • Escalation of unresolved alerts and errors
  • Supporting in-house DBA's in resolving alerts and errors
  • Database device/file growth and space allocation
  • Rebuilding systems following server crashes
  • Restoring user databases in the event of disaster or failure
  • Verify backup schedules operational and recovery process valid
  • Resolving database integrity issues
  • Investigate server side performance issues
  • Transaction log management
  • Management of tablespaces
  • Rebuilding corrupted database indexes
  • Reviewing Operating System and RDBMS error logs
  • Reviewing RDBMS security requirements, planning/implementing security
  • Reviewing DBA support issues with customer IT staff
  • Comprehensive DBA report to customer
  • Access to the SQL Services Portal for near real time server monitoring
  • Maintain sound DBA site documentation
  • Liaise with key database users re performance and connectivity issues
  • Liaise with network administrators and application providers over ongoing requirements, upgrades and user issues
Which Service Level is right for you?
Click here to supply details so that we can provide you with a quote to suit your current database environment.

Gold    Silver    Bronze
Gold SLA

Microsoft Gold Data, Silver BI partner © Copyright SQL Services Limited 2020. For information on how SQL Services processes personal data please refer to our group privacy statement on our Group Website URL Privacy Statement Oracle Partner Logo